CallDaddy offers VOIP SIP termination services to all worldwide destinations. They offer competitive domestic and international rates at very good quality. Customers are mostly individuals or small businesses who want to take advantage of CallDaddy's great rates from the convenience of their own home or office.
Project Requirements
Avangard was contracted to build a system from ground up with the following features:
Ability to create multiple prepaid packages in user subscription plans
Prepare custom recurring, one time or manual charges and fees
Prepare and customize PIN batches
Track PIN activation and PN utilization
Flexible priority routing based on: priority, cost, quality, prefix match for maximum margins
Real time IVR call authorization and call routing
One stage and two stage call authorization
Real time call rating, costing and margin calculations
Call fail over of up to 5 best routes for best end user experience
Comprehensive revenue assurance reports for profitability analysis
Comprehensive traffic reports for assessing routes performance
Ready to use package with Asterisk servers
PIN/ANI/DNIS Callback application
Web Callback application
Email Callback application
SMS Callback application
Web Services Callback API
Billing of call back calls
Optimized routing of callback calls
Solution
Avangard Solutions offered the Regular version of the AVAVoIP platform coupled with open source Asterisk server and thus was able to provide a turnkey Retail VoIP solution to the customer.
The network will be used for Retail services providing IP2IP connectivity of Calldaddy’s retail users:
Users are able to call each other with dedicated DIDs
Users are able to call anywhere at rates provided by Calldaddy
DIDs are provided a third party provider
The network consists of 4 distributed redundant high availability server clusters:
DB cluster –hosts the AVAVoIP OSS Database, Real time Database and the Data Warehouse.
Rate cluster –hostd the AVAVoIP Rating and Tax Engines
Billing/OSS cluster –hosts the WEB Portal and all billing jobs
YATE Registrar and real time routing – used to authorize prepaid users and real time routing of calls
Dedicated custom branded web end user portal was provided for users to manage account, add funds and check their call history etc.
Core features include:
Prepare postpaid and prepaid packages in user subscription plans
Prepare custom recurring, one time or manual charges
Flexible priority routing based on: priority, cost, quality, prefix match for maximum margins
Real time call authorization and call routing
Real time call rating, costing and margin calculations
Call failover of up to 5 best routes for best end user experience
Comprehensive revenue assurance reports for profitability analysis
Comprehensive traffic reports for assessing routes performance
Switch agnostic – use either our end-to-end packages with cost saving open source software or couple with commercial switches of your choice
Support for SIP/H323 protocol conversion
Network architecture
Results
CallDaddy quickly became a prominent name in the VoIP world offering the full range of retail services - calling cards, callback, pc-to-phone, pc-to-pc, enterprise and residential VoIP.
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