AGN Networks is a company delivering unique interconnectivity solutions for owners and operators of IP Enabled PBX’s. Their key products include: Packet Trunking, Packet DID, Packet Toll Free.
Project Requirements
Avangard Solutions Inc. was hired to build AGN’s system from ground up from system design, integration and customization to system maintenance.
Key requirements included:
Conceptual design of the network architecture
IP network design
IP security design and implementation
Protocol transparent VoIP network design
Creation of robust and failsafe system with redundancy, scalability
Provision of real time monitoring and alert mechanism
Selection, integration and deployment of redundant high availability network components;
Installation and configuration of switching engines
Installation and configuration of RADIUS based rating and accounting system
Development of customized billing system with granular invoicing and product package management
Development of custom tailored web based subscriber self service CRM portal. Each subscriber has the ability provision and manage their own network devices, view invoices and statements; download charge records etc
Development of custom administrative console for network management and monitoring; complex user access privileges mechanism
The system had to provide system transparent management interface for administering heterogeneous backend environment
Creation of XML network provisioning system to provide dynamic least cost routing, automatic fail over and disaster recovery mechanism, VoIP protocol transparency and transparent interoperability
Interoperability testing and documentation with strategic IP PBX vendors/manufacturers
Ongoing network maintenance and application enhancements
Development and integration of custom API to commercial help desk application
Creation of OLAP database with DSS reporting functionality
Development of revenue assurance system with aging functionality
Development of DID and TollFree inventory management and distribution mechanism
Development of ongoing application enhancements
Solution To handle the challenge Avangard Solutions Inc. integrated best of bread network switching and rating solutions. Custom developed APIs and interfaces optimized the performance and the usability of the system. Redundancy and fail over have been implemented on several network layers to guarantee 100% netowrk uptime. Custom billing and reporting engines were developed to meet the specific requirements of the client. Intuitive CRM solution has been developed to provide competitive edge in the fast growing VoIP market. Interoperability testing has been performed with major VoIP equipment providers to ensure failsafe connection to the network.
Results In less than one year AGN became a prominent name in the VoIP world. They have been chosen as preferred SIP Trunking provider by AVAYA.
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