Companies like Vonage have introduced VoIP to the residential customer.

Since then VoIP has quickly entered the lives of many people who wish to minimize telephony costs and at the same time increase number of extra services. AVAVoIP provides a comprehensive package for telephony service providers to enter the residential and retail markets with minimum efforts and cost.

With AVAVoIP package we provide the basis platform for your ITSP network. Our open architecture and interoperability allows customers to chose from vast array of third party telephony adapters or soft phones to customize their offering.

Who can use AVAVoIP Residential VoIP solution?

• ISPs, ASPs and ITSPs who want to extend and enhance their residential and retail services
• Companies starting Vonage-like services to residential customers
• Companies who want to offer CLASS 5 services
• Service providers who wish to attract niche residential markets or ethnic groups
• Service providers who want to implement hosted services for small enterprises

The AVAVoIP Solution

AVAVoIP provides a comprehensive BSS/OSS solution for Residential and Retail VoIP business model.

Core features include:

• Prepare postpaid and prepaid packages in user subscription plans
• Prepare custom recurring, one time or manual charges
• Flexible priority routing based on: priority, cost, quality, prefix match for maximum margins
• Real time call authorization and call routing
• Real time call rating, costing and margin calculations
• Call failover of up to 5 best routes for best end user experience
• Comprehensive revenue assurance reports for profitability analysis
• Comprehensive traffic reports for assessing routes performance
• Switch agnostic – use either our end-to-end packages with cost saving open source software or couple with commercial switches of your choice

Calling Cards

The Calling Cards remains a major segment in the enhanced telephony services.

Calling Cards operators usually target niche markets segmented by various demographic or ethnic characteristics. Calling Cards have been especially popular for making low cost international calls.

Coupled with open source Asterisk server or commercial (Cisco, Quintum and other VoIP gateways) AVAVoIP offers a turnkey Calling Cards solution. Backed by its carrier grade real time call authorization and call accounting platform as well as its flexible billing and CRM solutions AVAVoIP minimizes the time to market and total cost of ownership.

Who can use AVAVoIP Calling Cards solution?

• ISPs, ASPs and ITSPs who want to extend and enhance their residential and retail services with calling cards offerings
• Service providers who wish to attract niche target retail markets or ethnic groups
• Telephony service providers with established retail networks
• Call Shop and Internet Café operators who want to expand their service offerings

The AVAVoIP Solution

AVAVoIP provides a comprehensive solution for the Calling Cards business model.

Core features include:

• Ability to create multiple prepaid packages in user subscription plans
• Prepare custom recurring, one time or manual charges and fees
• Prepare and customize PIN batches
• Track PIN activation and PN utilization
• Flexible priority routing based on: priority, cost, quality, prefix match for maximum margins
• Real time IVR call authorization and call routing
• One stage and two stage call authorization
• Real time call rating, costing and margin calculations
• Call failover of up to 5 best routes for best end user experience
• Comprehensive revenue assurance reports for profitability analysis
• Comprehensive traffic reports for assessing routes performance
• Ready to use package with Asterisk servers

How it is done?

• Single Stage Authentication
• End user has provisioned his/her calling number in AVAVoIP
• End user makes call to service provider access number
• The IVR server uses the incoming calling number to authenticate the user
• IVR server requests destination number
• IVR server performs service authorization based on current account balance
• AVAVoIP routes the call via VoIP termination provider
• On call hang-up the system rates and records the call

Two Stage Authentication

• End user has provisioned his/her calling number in AVAVoIP
• End user makes call to service provider access number
• IVR server prompts the user to enter PIN number for authentication
• IVR server requests destination number
• IVR server performs service authorization based on current account balance
• AVAVoIP routes the call via VoIP termination provider
• On call hang-up the system rates and records the call

Call Shops and Internet Cafes

Call Shops and Internet Cafés are very popular in countries where the cost of the telephony services is relatively high or the number of telecom providers is small and heavily regulated.

Resorts and tourist attractions areas are also popular places where the Call Shop/Internet Café businesses have developed well.

With the introduction of VoIP the barrier to start your own Call Shop or Internet Café business has lowered and a very good opportunity has emerged for many Call Shop operators to profit from offering very attractive long distance and international calling rates by using VoIP technology.

AVAVoIP Call Shop/Internet Café component is a unified solution for end-to-end management of Call Shop/Internet Café businesses. AVAVoIP provides Call Shop/Internet Cafe operators to centrally manage a chain of Call Shops and offer prepaid or postpaid calling services to end users. The solution enables Call Shop/Internet Café operators to maximize profit by leveraging multiple termination carriers on a single system.

The AVAVoIP Solution

AVAVoIP provides an end-to-end solution for the Call Shop/Internet Café business model.

Core features include:

• On demand plans for Call Shops and Internet Cafés with real time invoice generation
• Custom recurring, one time or manual charges
• Flexible priority routing based on: priority, cost, quality, prefix match for maximum margins
• Real time call authorization and call routing
• Real time call rating, costing and margin calculations
• Call failover of up to 5 best routes for best end user experience
• Comprehensive revenue assurance reports for profitability analysis
• Comprehensive traffic reports for assessing routes performance
• Switch agnostic – use either our end-to-end packages with cost saving open source software or couple with commercial switches of your choice

How it is done?

• Call Shop customers place calls to desired destinations from a phone booth or a soft phone on a PC in Internet Café
• AVAVoIP makes sure that the call sender is authorized to use the requested service and identifies the phone booth or soft phone
• AVAVoIP keeps track and charges the phone calls placed but the customer in the booth
• Upon completion of calls the Call Shop Operator presents the customer a bill for all calls made during the call session at the booth
• AVAVoIP keeps track of all bills for later review and provides vital analytical and reporting information to the Call Shop/Internet Café owne